A custom cake from Edgar’s makes a statement. Each one is a work of art and a taste of perfection that will have your guests coming back for more.
An Edgar’s one-of-a-kind custom cake requires a high level of talent and skill that we lovingly pour into each creation. We therefore request custom cakes be booked a minimum of 2 days before the event.
We request an appointment be made to come in and place your order in person. At that time, a member of our team will meet with you to discuss your exact needs. Please provide as much information as possible at this meeting — including any inspiration photos, color swatches, and theme guidelines. Communication between you and our cake artists is extremely important. We also request pre-payment be made at the time of ordering in order to hold your reservation with our cake artists.
PICK UP & REVIEW:
Please pick up your cake at your designated pickup time. Always allow time before your event to review your cake in case any modifications are needed. When you arrive to pick up your cake we ask that you review your cake for all the details and accoutrements that are important to you. You may send someone on your behalf only if they are authorized by you to approve the design, etc.
In the rare case we have not fulfilled your expectations, you or your designee must let us know at the time of review so we can immediately make any adjustments possible. If we are unable to meet or exceed your expectations, we will work with you to make sure you leave a satisfied customer.
Edgar’s stands behind our work, and our primary goal is to always make our customers happy.